Privacy Policy
Last updated: 12/18/25
Thank you for visiting luxiloom.bigcartel.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.
1. Information We Collect
When you visit our Site, we may collect:
Device Information
Automatically collected details such as your web browser, IP address, time zone, and some of the cookies installed on your device. This helps us understand how our customers use the Site.
Order Information
When you make a purchase, we collect details you provide, including your name, billing address, shipping address, email address, phone number, and payment information.
Together, we refer to this information as “Personal Information.”
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders (including payment and shipping)
- Communicate with you about your order status
- Screen orders for potential risk or fraud
- Improve and optimize our Site
- Provide you with updates, promotions, and marketing (only if you opt in)
We use device information to help improve the Site and assess the success of our marketing efforts.
3. Sharing Your Information
We share your information with trusted third parties only when necessary, such as:
- Big Cartel or other platform services that power our store.
- Payment processors to handle payment authorizations and billing.
- Shipping providers to deliver your orders.
We may also share Personal Information if required by law or to protect our rights.
4. Cookies & Tracking
We use cookies and similar tracking technologies to:
- Understand how customers use our Site
- Remember your preferences
- Improve the user experience
You can disable cookies through your browser settings, but this may affect how the Site functions.
5. Marketing & Advertising
If you opt in, we may use your email address to send you updates, promotions, and product information. You can unsubscribe at any time by following the link in any email we send.
We may also use third-party advertising services. You can opt out of personalized advertising through tools like:
- Digital Advertising Alliance: http://optout.aboutads.info/
6. Data Retention
We will keep your order information for as long as necessary to complete your transactions and comply with legal obligations. You can request deletion of your data at any time by contacting us.
7. Security
We take reasonable steps to protect your personal information, but no website or internet transmission is 100% secure.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on our Site with the updated date.
9. Contact Us
If you have questions about this policy or how your information is used, please contact us at:
📧 Email: [email protected]
🛍️ Website: https://luxiloom.bigcartel.com/